Client success story

A roofing firm that stopped losing quote requests to slow, unclear websites

We launched a fast, mobile-first roofing site with clear service pages and a quote flow built for emergency and planned work alike.

Client names are aliases, not real trading names. Identities are withheld under NDA and privacy obligations (including GDPR) — please don’t search for them as brands.

Client (alias)
Roofing client · West MidlandsNot a real trading name
Industry
Roofing & Exterior Repairs
Location
West Midlands, UK
Services
Website design & build · Service-area landing pages · Quote form optimisation · Call tracking CTAs

Results at a glance

Outcomes for Roofing client · West Midlands

+156%

Quote form completions

+203%

Call CTA taps

5 wks

Design to launch

2.1s

Avg. mobile LCP

What the client said

Specific feedback, not generic praise

“We used to get tyre-kickers. Now the form fills are people who actually want a survey booked.”

Director · Roofing client (anonymised)

“The call button on mobile alone paid for the project in the first month.”

Office coordinator · Roofing client (anonymised)

The challenge

What was holding them back

  • Competing roofers ranked and converted better on mobile
  • Homepage talked about the company, not the jobs customers needed
  • Quote form was long and rarely completed
  • No clear path for urgent leak / storm damage enquiries

The approach

How we built the foundation

  1. 1

    Job-led information architecture

    Organised the site around roof repairs, replacements, and emergency call-outs instead of generic “about us” copy.

  2. 2

    Shorten the quote path

    Cut the form to essentials and put call + quote CTAs above the fold on every service page.

  3. 3

    Speed & mobile polish

    Optimised for phone users searching from a driveway or a stormy afternoon.

  4. 4

    Proof where it matters

    Surface project photos and trust cues next to the actions that generate booked surveys.

The build

Screens from the live site

Anonymised roofing client website — desktop homepage
Desktop · Homepage
Anonymised roofing client website — mobile call and quote
Mobile · Call & quote

* Results vary by business and market. Client names are aliases, not real trading names. Identities are withheld under NDA and privacy obligations (including GDPR) — please don’t search for them as brands. Metrics reflect outcomes reported for this engagement.

Trusted by growing businesses

Start a conversation

Have an idea? A problem? Or simply don't know where to start?

Get a free 20-minute technology review and a written gap report. No technical brief required — start with the business problem.