Client success story

How a regional cleaner turned estimate requests into a steady lead engine

We rebuilt their online presence around trust and clear next steps — so local customers could find them, believe them, and request a quote in under a minute.

Client names are aliases, not real trading names. Identities are withheld under NDA and privacy obligations (including GDPR) — please don’t search for them as brands.

Client (alias)
Cleaning client · North West UKNot a real trading name
Industry
Residential & Commercial Cleaning
Location
North West England, UK
Services
Website design & build · Local SEO foundation · Google Business Profile setup · Lead form & tracking

Results at a glance

Outcomes for Cleaning client · North West UK

+214%

Estimate requests

+168%

Mobile conversions

+91%

Organic enquiry share

6 wks

From kickoff to launch

What the client said

Specific feedback, not generic praise

“We went from a handful of form fills a month to a pipeline we actually have to schedule around.”

Operations lead · Cleaning client (anonymised)

“The new site finally looks like the standard of work we deliver on the job.”

Owner · Cleaning client (anonymised)

“Estimate requests from Google are now our most consistent source of new residential work.”

Office manager · Cleaning client (anonymised)

The challenge

What was holding them back

  • Relied almost entirely on word-of-mouth and Facebook referrals
  • Old site looked dated on mobile and buried the quote CTA
  • Barely showed up for “cleaners near me” style searches
  • No reliable way to measure which channels drove jobs

The approach

How we built the foundation

  1. 1

    Conversion-first website

    Rebuilt the site around services, trust signals, and a persistent estimate request path on every page.

  2. 2

    Local visibility foundation

    Structured service pages and Google profile basics so nearby searches could surface the business.

  3. 3

    Lead tracking

    Wired form and call events so the owner could see which pages and campaigns produced real enquiries.

  4. 4

    Review readiness

    Made it easy for happy customers to leave public reviews that reinforce the new site.

The build

Screens from the live site

Anonymised cleaning client website — desktop homepage
Desktop · Homepage
Anonymised cleaning client website — mobile quote path
Mobile · Quote path

* Results vary by business and market. Client names are aliases, not real trading names. Identities are withheld under NDA and privacy obligations (including GDPR) — please don’t search for them as brands. Metrics reflect outcomes reported for this engagement.

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